Resume
Resume
A comprehensive overview of my professional experience and achievements.
Professional Summary
Chief Technology Officer with 15+ years of experience transforming enterprise technology and leading digital transformation. Proven track record of reducing costs while expanding capability through strategic platform consolidation. Expert in the Salesforce ecosystem, cloud architecture, technology governance, and enterprise AI strategy. Partner to boards and executive teams; builder of high-performing technology organizations.
Experience
Chief Technology Officer
2017 — PresentAmerican Society for Surgery of the Hand · Chicago, IL
—Led a complete digital transformation: consolidated fragmented systems into a unified, Salesforce-centered cloud ecosystem and migrated to 100% cloud infrastructure, reducing technology overhead 40%.
—Architecting the organization's enterprise AI program: a staff AI assistant platform and AI agent workflows (email triage, meeting-prep briefs, weekly digests) integrated with Microsoft 365 and Salesforce, on top of 100+ automations in production.
—Own enterprise security posture and technology governance: identity and SSO consolidation, cloud security architecture, vendor risk management, and data-handling standards for member and medical-education systems.
—Built and shipped custom products used by thousands of medical professionals — Handthology™ (13,000+ users) and a nationwide medical coding app (1,500+ surgeon users).
Director of Technology
2015 — 2017American Society for Surgery of the Hand · Chicago, IL
—Promoted to Chief Technology Officer after two years of highly successful projects and operations.
—Led a full AMS replacement from concept to completion, from a Microsoft Dynamics–based system to a Salesforce-based system.
—Managed capital and operating budgets for all information technology services.
Senior Initiatives Manager
2014 — 2015BMO Harris Bank · Chicago, IL
—Managed corporate banking platform initiatives and led cross-functional technology projects.
—Coordinated enterprise system implementations and stakeholder communications for critical banking systems.
—Delivered complex projects on time and within budget.
Senior Implementation Project Manager
2013 — 2014Aasonn · Chicago, IL
—Managed end-to-end implementation of cloud-based solutions.
—Coordinated technical teams and client stakeholders to ensure successful delivery and client satisfaction.
Senior Project Manager
2012 — 2013GPShopper (now Synchrony Financial) · Chicago, IL
—Staffed implementation teams of project managers, business analysts, QA personnel, and developers.
—Acted as executive escalation point for all client-facing development.
Implementation Project Manager / Technical Consultant
2010 — 2011SumTotal Systems (formerly Accero Inc.) · Chicago, IL
Programmer / Analyst
2008 — 2010RR Donnelley · Downers Grove, IL
Academic Technology
2004 — 2007University of Iowa · Iowa City, IA
—Began a technology career in academic computing — supporting faculty, institutional systems, and end users — the foundation for a move into enterprise platform strategy and leadership.
Skills & Expertise
Leadership
Team Building
Technology Strategy
Budget Management
Vendor Management
Change Management
Mentoring
Cloud & Infrastructure
AWS
Cloud Migration
Office 365
Infrastructure Design
Headless CMS
APIs
Enterprise Systems
Salesforce
AMS/CMS Platforms
API Development
System Integration
Cloud Architecture
Database Management
AI & Advanced
AI Strategy
LLM Agents
Workflow Automation
SSO/Identity
Build-vs-Buy Assessment
Custom Solution Development
Education
Computer Science
University of Iowa · Iowa City, IA