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AI Initiative
Enterprise AI Program
Architecting ASSH's organization-wide AI program: a staff AI assistant platform and a fleet of AI agents that automate high-volume workflows — email triage, meeting-prep briefs, and weekly digests — integrated with Microsoft 365 and Salesforce, built on the 100+ automations already running across the organization.
Enterprise AI Program — assistant + agent console screenshot
Overview
Architecting ASSH's organization-wide AI program: a staff AI assistant platform and a fleet of AI agents that automate high-volume workflows — email triage, meeting-prep briefs, and weekly digests — integrated with Microsoft 365 and Salesforce, built on the 100+ automations already running across the organization.
Key Outcomes
3agent workflows designed
100+automations in production
Liveorg-wide rollout underway
Technologies
Claude (Anthropic API)n8nMicrosoft GraphSalesforceNext.js
Technical Highlights
✶Hybrid architecture (custom frontend + n8n workflow engine)
✶Agents designed for lowest-risk-first rollout
✶AI-maintained organizational knowledge base
✶Governance and per-user cost controls designed in from day one