Over the past 15 years, I have worked as a developer, business analyst, project manager, product manager, technology director, and Chief Technology Officer. I have built a deeply technical foundation and leadership skills that allow me to understand the intricacies of every project. I have a hands-on, lead from the front leadership strategy that builds empowered, trusting, high performance teams.
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Chief Technology Officer
ASSH.org - Chicago, IL | June 2015 - Present
Primary Responsibilities
Collaborate with executive leadership and member board to develop and execute visions for expanding and supporting core platforms, infrastructure, and services.
Define a modern strategy efficiently utilizing technology to maintain a best in class experience for members, staff, and the general public.
Drive growth and innovation by understanding the core missions and applying the latest technology to add value for members and assure staff productivity.
Manage and mentor IT Staff to build a close-knit, empowered, high impact team.
Maintain a progressive understanding of IT staff proficiencies and guide them to develop new skills to fill competency gaps.
Distribute initiatives between internal developers, external consultancies, and offshore developers ensuring use of all technical resources in appropriate and economical ways.
Manage capital and operating budgets for all information technology services and continuously strive to keep costs manageable.
Key Achievements
Reduced technology overhead costs by over 40% by converting to a 100% cloud based workforce and consolidating core systems to Salesforce, including our AMS, CMS, website hosting, and financial systems.
Seamlessly integrated all external systems with Salesforce as the key system of record.
Consolidated technical skillsets allowing larger scope of technical capabilities with smaller staff.
Led development of a custom, Salesforce based, application forms system replacing a large series of external services.
Created universal fellowship application system used by all hand fellowship programs in the United States.
Replaced external scientific abstract application and review system with a custom solution.
Replaced manual membership applications with an online application system.
Strategized and led the re-implementation of all ASSH websites transitioning from an IBM hosted DNN infrastructure to Salesforce hosted websites - ASSH Main Site, Hand.e, Foundation, Annual Meeting, Handcare (our public facing site), and more.
Featured by Community Brands at their Xperience 2022 conference as the keynote speaker in the session "Becoming a Trailblazing Organization."
Senior Initiatives Manager
BMO/Harris Bank - Chicago, IL | June 2014 - June 2015
Managed cross functional teams of Technical Project Managers, Business Analysts, Developers, and QA personnel to execute projects creating and improving online corporate banking services.
Oversaw requirements from senior corporate leadership into software development strategies.
Acted as the executive escalation point for customer product issues.
Managed multi-year product roadmaps.
Senior Project Manager
Aasonn (A Rizing Company) - Remote | March 2013 - June 2014
Led multiple diverse teams of 3-15 professional services consultants and technical personnel to complete enterprise cloud software implementations.
Senior Project Manager
GPShopper (now Synchrony Financial) - Chicago, IL | January 2012 - March 2013
Staffed implementation teams consisting of project managers, business analysts, QA personnel, and developers, and acted as executive escalation point for all client facing development initiatives.
Project Manager/Technical Consultant
SumTotal Systems (formerly Accero Inc.) - Chicago, IL | July 2010 - December 2011
Managed enterprise software implementation projects with cross-disciplinary teams, including creating detailed project plans, status reports, process flows, and other extensive implementation documentation tracking scope, scheduling, issue resolution, and deliverables.
Programmer/Analyst
RR Donnelley - Downers Grove, IL | February 2008 - July 2010
Managed software modifications from concept to completion, and developed software modifications, additions, and integrations to provide a more efficient manufacturing process.
Help Desk Technician/Web Developer
University of Iowa - Iowa City, IA | 2004 - 2007
Supported University of Iowa faculty, staff, and students with technical issues.
Maintained University of Iowa College of Pharmacy website.
Education
Education
Computer Science
University of Iowa - Iowa City, Iowa
2003 - 2007
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